Kobe Motomachi 1st Shopping Street Promotion Association is committed to protecting the security of personal information. Below are the guidelines for the protection of collected personal information from our website users, including corporations (hereinafter referred to as “personal information”).

Collection of personal information

Kobe Motomachi 1st Shopping Street Promotion Association may ask you to provide certain personal information to improve viewer's browsing experiences, to provide detailed information to our customers, and for event planning. However, you do not have to provide the personal information if you choose not to.
Personal information on this website refers to personally identifiable information including your name, address and email address.

Use of personal information

Collected information from our customers will be kept confidential and will be used to offer information to our customers and to improve our operation and services. We will not share or sell the personal information we collect to third parties. Information collected on the Kobe Motomachi 1st Shopping Street Promotion Association website will not be disclosed or offered to third parties without your consent, with the following exceptions:
1. When external service providers are used for replying to inquiries regarding our services, for shipping postal items, for email correspondence, and when requesting necessary investigation to operate the service;
2. In an event that you caused a damage to the Kobe Motomachi 1st Shopping Street Promotion Association or when suspected of such act;
3. In an event that your personal information was requested by the court, the bar association, the police or the consumer affairs center;
4. Whenever necessary by law. Furthermore, disclosure of statistical information on customers may be made to alliance partners and other third parties to provide information regarding services offered by the Kobe Motomachi 1st Shopping Street Promotion Association, and the disclosure may be made for other lawful purposes.
The above statistical information will not contain personally identifiable information.

Handling of personal information

The Kobe Motomachi 1st Shopping Street Promotion Association implements systematic, human, physical and technical safety control measures to protect collected personal information and will take necessary measures for the prevention of leakage, loss, and damage of personal information as well as corrective measures as needed.

About customer access log

Information on which pages you have accessed on the Kobe Motomachi 1st Shopping Street Promotion Association website is stored in the access log file. This access log includes information such as accessed time and date, domain name, IP address, and browser type, but does not include personally identifiable information. The access log is used for the sole purpose of analysis of statistics related to the use of the website, and will not be used for any other purpose.

Changes to this privacy policy

Any major changes made to the Privacy Policy of the Kobe Motomachi 1st Shopping Street Promotion Association will be announced on this website.